Originally posted by EJ
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http://online.wsj.com/articles/wal-m...ays-1408112765
In an attempt to lure more customers this holiday season, Wal-Mart Stores Inc. is promising to staff each of its cash register from the day after Thanksgiving through the days just before Christmas during peak shopping times.
The move, called the "checkout promise," is aimed at addressing one of the retailer's biggest customer complaints: long waits in checkout lines, which can cause even more frustration when positions aren't fully staffed.
The move, called the "checkout promise," is aimed at addressing one of the retailer's biggest customer complaints: long waits in checkout lines, which can cause even more frustration when positions aren't fully staffed.
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